FAQ's
What areas do you deliver to?
We deliver to a set list of serviceable areas near the store -- see Delivery Information for the full list and current delivery charges.
What payment methods do you accept?
Cash on delivery, UPI and cards, depending on what's enabled at checkout for your order.
Is there a minimum order value?
Check the Delivery Information page for the current amount, if any.
How does pre-booking work for large orders?
Carts over the bulk-weight threshold can't check out instantly -- they go through pre-booking instead, so we can confirm stock and price with you directly before committing to the order.
Can I cancel my order?
Yes, while it's still pending, confirmed, or being processed or packed. Once it's out for delivery or ready for pickup, it can no longer be cancelled from the app -- see Cancellation Policy.
Do you accept returns?
Fresh chicken isn't eligible for return once delivered, for food-safety reasons. If something arrives damaged, wrong, or short, contact us the same day -- see Return & Refund.
How fresh is the chicken?
Nothing is pre-cut and shelved. Orders are cut, cleaned and packed after you place them, then delivered the same day.
How do I track my order?
From your account's order history, or the Track Order page using your order number and phone number.